Amazon Provides the Most Satisfying Mobile Shopping Experience

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Clik here to view.Amazon continues to outperform all other online retailers. First, a ForeSee study found it had the highest customer satisfaction rating of all internet retailers during the holiday season, then a Brand Keys study showed it beating the competition in terms of its customers’ emotional engagement. Now, a new study from ForeSee finds that Amazon led all retailers tracked in customer satisfaction with mobile retail experiences during the holiday period. (more…)