Brands’ Social Media Site Visitors Primarily Lured by Deals

PwC has released a new study [pdf] examining the behavior of online shoppers across 11 countries on social media. The study – which argues that social media is unlikely to soon become an important retail channel – finds that only 12% of online shoppers surveyed in 2012 reported having bought an item through a social media site, and less than 1 in 5 had bought a product due to information found on a social media site. The survey results also show that social media users are attracted to brands’ social sites primarily by deals, promotions, and sales (49%), while few are there to research products before buying them (10%). (more…)