Email Subject Lines: Personalization Linked to Higher Open Rates

Does email personalization have an effect on open rates? Research released earlier this year MailerMailer suggested that personalized emails tend to see higher open and click rates, although the same study last year found the opposite result. Now, new data from MailChimp supports the case that personalization can drive higher email open rates. Measuring the impact on open rate by standard deviations from the norm, MailChimp found that personalizing both the first and last name has the biggest impact, followed by personalization of last-name only and first-name only. The results varied considerably by industry. (more…)