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Which Types of Brand Communications Most Influence Purchase Decisions?

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Epsilon-Consumers-Most-Influential-Communication-Types-Sept2014
There’s no substitute for relevance, as numerous studies attest, and new research from Epsilon and Wylei Research finds yet again that communications containing relevant information and offers are most likely to impact consumers’ purchase decisions. The data indicates that communications including personal information are significantly influential; while discounts may fuel email-driven purchases, this new study shows that those promotions need to be relevant in order to have an impact. (more…)


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